Hotels and restaurants
Until when can I check in?
Guests get an answer even at night. Reception stays free.
AI chatbots for your business. Affordable and cancel any month.
Askwerk reads your website and documents and uses them to answer your customers’ questions, at any hour and always with a source.
See in a minute what Askwerk makes of your website. Then buy right away from €29 a month, or try it free for 7 days first.
Hotel LakeviewReception closed
23:47
What’s the latest I can check in?
Reception is staffed until 10 pm. If you arrive later, you’ll receive a code for the key box in advance.Guest info · Arrival
Answers come from an AI and may be wrong. Your questions are not stored.
Example with a fictional company. Tap a question.
- 10 min
- until your bot is live, roughly
- 1 line
- of code on your website
- €0
- per team seat
- 7 days
- free trial
Of the 168 hours in a week, your office is closed for 123.
Your customers still have questions: in the evening, at weekends, before the shift starts. Anyone who gets no answer might call tomorrow. Or they contact the next supplier.
MonTueWedThuFriSatSun
Your team: 45 hours
Askwerk: 123 hours
Assumed office hours: Monday to Friday, 8 am to 5 pm.
Set up in about ten minutes.
Lakeview Assistant
- Websitehotel-lakeview.example38 pages
- PDFPrice list 2026.pdf12 pages
- PDFHouse rules.pdf4 pages
- TextFAQ24 entries
Add sourceAll content read
- Name
- Lakeview Assistant
- Address
- FormalCasual
- Tone
- FriendlyFactual
- Colour
- Instruction
- When guests ask about arrival, mention our pick-up service from the station.
Chat buttonWindowOwn link
<script src="https://askwerk.com/bot.js"
data-bot="hotel-lakeview" async></script>Add this line to your website once. The chat button then appears on every page.
A bot that represents your company well.
Every answer can be checked.
Below every answer is its source: the page on your website or the page in the PDF.
Which oil does the G40 gearbox need?
CLP 220, the fill quantity is 1.8 litres.Operating manual G40 · p. 37
In Service and Enterprise
The bot knows its limits.
It answers only from your documents. If something is missing, it says so and offers a conversation with a person. The request and the chat reach your team by email.
Can you come tomorrow at 7 am?
I can’t see available appointments. Shall I pass your request on to the team?
Talk to the team
ToYour team
SubjectRequest from the chat
Request: appointment tomorrow at 7 am. The chat so far is attached.
From Business
See what your customers want to know.
If you wish, Askwerk analyses the questions, with visitors’ consent. You see what is asked most often and where your documents are missing something.
Top questionsExample
- Where can I park?42
- Is breakfast served on Sundays?31
- Do you have EV chargers? no answer18
- Are dogs allowed?12
Turn questions into bookings.
A button below the answer leads straight to your booking or appointment page. Askwerk finds the links itself when reading your website; you confirm them with one click.
Is there a room free on the 27th?
I can’t see room availability. The booking page shows you right away what is free on the 27th.
Book a room ↗
ButtonBook now
Linkbooking.your-company.com
Apply
Understands what is meant
Ask about costs and it finds your price list too. The exact wording doesn’t matter.
Speaks the language of the question
If a guest writes in French, the bot answers in French.
Carries your name
Your colour, your tone, your instructions. No third-party logo in the chat, in every plan.
Where the questions are
As a chat button, a window, its own link or a QR code. WhatsApp in the Enterprise plan.
Wherever the same questions come up every day.
Trades
Do you work in my area?
Enquiries are answered while you’re on site.
Online shops
How do I return something?
Fewer repeat questions in your inbox, even at weekends.
Schools and training
When does the next course start?
Prospects learn about costs and process straight away.
Cities and tourism
Which guided tours are on Sunday?
Visitors and residents find answers without calling the town hall.
Machinery and engineering
Where can I find the spare parts list?
Customers and technicians get the right place in the manual, with page number.
Between US website widgets and enterprise projects.
Until now, small and mid-sized European companies had two options: cheap tools from the US or large platforms with long contracts. Askwerk is the third.
| US widgets | Enterprise platforms | Askwerk | |
|---|---|---|---|
| Entry price per month | around $30 to $60 | from around €750 or on request | €29 |
| Billing | in US dollars | in euros | in euros |
| Minimum term | none | often 3 to 12 months | none |
| Remove vendor logo from chat | often $16 to $99 a month extra | depends on contract | no vendor logo |
| Provider and contract | mostly US | often Germany | Germany (EU) |
Public list prices of well-known providers, as of November 2026.
Simple pricing. Cancel any month.
You pay for answers, not for team seats.
Starter
One bot for one website or offering.
€29€24/ month
about 1.9 cents per answer€288 a year, about 1.6 cents per answer
- 1 bot · 1,500 answers a month
- Read website, PDFs and texts
- Every answer with a source
- Chat button, window, own link
- Booking buttons below the answer
- Your own tone and colour
- Data processing agreement (GDPR)
Business
For companies with several offerings or locations.
€99€79/ month
about 1.7 cents per answer€948 a year, about 1.3 cents per answer
- 3 bots · 6,000 answers a month
- Everything in Starter
- Question analytics: what is asked, where content is missing
Service
For companies with their own customer service.
€249€199/ month
about 1.2 cents per answer€2,388 a year, about 1.0 cent per answer
- 10 bots · 20,000 answers a month
- Everything in Business
- Handover to your team by email
Enterprise
Your own environment and integrations as needed.
On request
Scope and price by agreement
- Bots and answers as needed
- Everything in Service
- Bot on your WhatsApp number
- Dedicated instance in your environment
- Contract and contact person by agreement
All prices net plus VAT, for businesses only. EU businesses with a valid VAT ID are invoiced under the reverse charge procedure. Additional 1,000 answers €9. Additional bot €10 a month. Pay by card, Apple Pay or Google Pay. Cancel at any time to the end of the term.
All features compared
| Feature | Starter | Business | Service | Enterprise |
|---|---|---|---|---|
| Scope | ||||
| Bots | 1 | 3 | 10 | as needed |
| Answers per month | 1,500 | 6,000 | 20,000 | as needed |
| Additional 1,000 answers | €9 | €9 | €9 | in contract |
| Additional bot per month | €10 | €10 | €10 | in contract |
| Cost per team member | none | none | none | none |
| Content | ||||
| Texts and FAQs | included | included | included | included |
| Read PDFs, up to 50 MB per file | included | included | included | included |
| Read website, up to 50 pages | included | included | included | included |
| Search by meaning | included | included | included | included |
| Answers | ||||
| Every answer with a source | included | included | included | included |
| Clear notice when nothing fits | included | included | included | included |
| Answer in the language of the question | included | included | included | included |
| Tone, form of address, own instructions | included | included | included | included |
| Embedding | ||||
| Chat button with one line of code | included | included | included | included |
| Window on your page | included | included | included | included |
| Own link | included | included | included | included |
| Your colour, no vendor logo | included | included | included | included |
| Booking buttons below the answer | included | included | included | included |
| Show only on allowed websites | included | included | included | included |
| WhatsApp on your number | not included | not included | not included | included |
| Team and analytics | ||||
| Question analytics, with visitor consent | not included | included | included | included |
| Handover to your team by email | not included | not included | included | included |
| Privacy and contract | ||||
| Data processing agreement (GDPR) | included | included | included | included |
| Content stored encrypted | included | included | included | included |
| Cancellation | monthly | monthly | monthly | per contract |
| Dedicated instance in your environment | not included | not included | not included | included |
| Personal contact | not included | not included | not included | included |
The path of a question, step by step.
This is what happens when someone asks your bot something.
- 1
Your visitor asks
No account, no sign-up.
- 2
The browser searches
The visitor’s own browser finds the matching passages.
- 3
Askwerk receives little
The question and at most eight passages.
- 4
An AI model writes the answer
According to the provider, it stores none of it and does not train on it.
- 5
The answer appears
With a source. We don’t store the answer text.
- Your content is stored encrypted.Technically we could open it. We only do so for operations, for reported content or when the law requires it.
- Questions are stored only with consent.If you switch on analytics and the visitor agrees. They are deleted after 90 days.
- Data processing agreement included.Under Art. 28 GDPR, in every plan.
- Provider based in Germany.NALSO UG (haftungsbeschränkt), Köngen.
Frequently asked questions
What counts as an answer?
Every visitor question the bot answers. Creating and editing a bot does not count.
Where do the answers come from?
Only from what you provide: your website, PDFs and texts. If nothing fits, the bot says so.
Can the bot still make mistakes?
Yes. The answers are written by a language model, and it can be wrong. That is why every answer shows its source, and a notice in the chat points this out.
Do I need technical skills?
No. For the chat button you add one line of code to your website. This works with any system that allows custom HTML, such as WordPress, TYPO3, Shopify or Webflow.
What happens when the allowance runs out?
The bot politely says it has answered all questions for this month. With an add-on of €9 per 1,000 answers it continues right away.
How does the content stay up to date?
When something changes, re-read your website or edit the text and republish the bot.
Where is the data processed?
Answers are written by Mistral AI, based in Paris, through its European service. For the website and storage we use Cloudflare, which may also process data outside the EU. Details are in the privacy policy.
Is my content used to train AI?
No. Zero Data Retention is enabled for our account with the AI provider. According to the provider, inputs and answers are neither stored nor used for training.
Can I try Askwerk for free?
Yes, for 7 days with two bots and 1,000 answers. No credit card required.
Can the bot link to our booking system?
Yes. A button below the answer leads straight to your booking system or appointment page. If someone asks whether a room is free on the 27th, the button opens the booking page. The bot itself cannot see availability. On WhatsApp the buttons are not available yet.
Does it work on WhatsApp?
Yes, in the Enterprise plan the bot answers on your own WhatsApp Business number.
How do I cancel?
At any time, effective at the end of the paid term, so at the end of the current month or year depending on your plan.
Which countries do you serve?
Askwerk is offered to businesses in the European Union. Prices are in euros.
Can private individuals subscribe?
Askwerk is for businesses. All prices are net.
Try it with your own website.
Enter your website address and ask your bot a few questions. Then decide: buy right away or try it free for 7 days first.